Returns Policy
1. Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
2. Returns Policy
Orders may be returned within 15 days of the date of delivery for refund or exchange.
When returning items please include proof of purchase.
Returns will be processed within 30 days.
3. Shipping Costs
You are responsible for shipping costs for all returns.
4. Exceptions
The following items do not qualify for returns: discounted items.
Thank you for shopping with Aesti Home. If you need to return an item, please follow these simplified steps to ensure a quick and smooth process.
How to Return:
Start your return by sending us an email at care@aestihome.com with your order number and the reason for the return. After reviewing your request, we will provide you with a Return Merchandise Authorization (RMA) number.
Carefully pack the item(s). Items must be in their original condition, unused, and include all packaging. Clearly write the RMA number on the outside of your package.
Return address:
For orders from Europe :
Send it to: Via Enrico Cosenz 35, Milan, 20158, name: SPS Fulfillment using a trackable shipping method.
For orders from Ireland and UK: Euro-Base
Unit 312 IDA Industrial Estate, Cork Road
Waterford, X91 EH5N
5. Contact Us
If you have any questions, please contact customer service.
Email us at:
care@aestihome.com
All returns must be shipped to the following address:
ONECLICKSHOP LIMITED
Attention:
Customer Service
6 Fern Road
Dublin, Dublin, D18 FP98
IE
